In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
IP5280 vs NexBoom
Compare IP5280 vs NexBoom. Find out whether IP5280 or NexBoom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IP5280 and NexBoom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...
The NexBoom ATA (Analog Telephone Adaptor) brings traditional telephones to the networked world. It is a handset-to-Ethernet adaptor that interfaces regular analog...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website:
- Headquarters Country:
- Founder Year: 2004
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Users Average Rating
Recent User Reviews
IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!
Was a Champion customer (they used Level 3 as their backbone) and life was good -- excellent actually. Nexboom took over, no more faxing, no more distinctive ring feature, no more good customer service, people complain to me that when they are ringing me the tone is disruptive, I have plenty of dropped calls now, level 1 tech support is awful, then sit in the que for level two tech support. From what I can disect, Nexboom has Nuvio provide their VoIP service, who contracts out to various backbone providers depending on circumstance. In summary I've put up with it long enough and am switching to Packet 8 as they use Level 3, Inc. for their backbone (like Champion did.)
I had service for years with Champion, no problems. Since the Nexboom switch, service quality is horrible, no fax either, and when I canceled service,they continued to charge me for months and finally, when they stopped, charged me a $19.99 disconnect fee after years of service. Please think hard before using nexboom.