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Jan 01, 2026
IP5280 vs Dialpad
Compare IP5280 vs Dialpad. Find out whether IP5280 or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IP5280 and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Overview:
IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...
Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website: Dialpad
- Headquarters Country: United States
- Founder Year: 2011
Plans Available*
- N/A
- Enterprise - $35.00
- Pro - $30.00
- Standard - $20.00
Users Average Rating
Recent User Reviews
IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
