If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...
IP5280 vs netTALK
Compare IP5280 vs netTALK. Find out whether IP5280 or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IP5280 and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 31 Reviews
IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
- Headquater Country:
- Founder Year: 2006
- Website: nettalk.com
- Headquater Country: United States
- Founder Year: 2008
Users Average Rating
Recent User Reviews
IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!
I've hat a netTalk Duo tat worked fine for a few years. Over the last year it started going off line with the flashing red light. I had to reset it bu y unplugging it and then plugging it back in. This was happening more frequently, so when I happened to get an email solicitation from netTalk to upgrade to their new upgraded device the ezLINQ, I decided to give it a try. A week after I ordered it I had not been provided any tracking information. So went on line to call them up. (Found out that there was not a direct phone number.). The only two options were text messaging and email. I wad told it took two weeks for delivery. A few minutes after texting I received an email from USPS that a tracking number was provided but package had not been provided to the carrier. Two weeks later the USPS still had not been provided with the package. I texted netTalk again, After about 45 minutes the Customer Service could not tell me anything more than what I already knew. (there was a tracking number provided to USPS and they were awaiting for the package to arrive at the facility.). The customer Service said they would check on status and email me. After 24 hours had passed I had not received an email. I texted netTalk back and told them to cancel my order and to issue a refund to my PayPal account. Late that evening I received an email from USPS that the item had arrived at their facility. I texted netTalk that I had cancelled the order and that I did not want the package. I told them to intercept the item and to refund my PayPal account. They made no attempt to intercept the item. After more texting and they finally sent me a return Fedex mailing label and told me that once they received the package back that they would issue the refund. The package was delivered back to netTalk on October 2, 2019. I informed netTalk' Customer Service that the package had been delivered and to issue the refund. As of today there has been no refund issued and netTalk Customer Service will no longer respond to my text messages or my emails. I have initiated a dispute with my credit card company. BOTTOM LINE.....STAY AWAY FROM NETTALK.
My experience with NetTalk has been nothing but positive. We dropped our land line five years ago for the Duo. Aside from occasional power outages due to storms it has worked flawlessly. No problems with call quality. Price has gone up over the years but $50 for the year - so cheap compared to what we used to pay the phone company.