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IP5280 vs MagicJack Plus
Compare IP5280 vs MagicJack Plus. Find out whether IP5280 or MagicJack Plus is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IP5280 and MagicJack Plus and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 13 Reviews
IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...
magicJack Plus is the newest VoIP system available from magicJack. With magicJack Plus, you don't need to keep your computer on at all times to use your phone, as you did with the older magicJack product. This means you...
- Headquater Country:
- Founder Year: 2006
- Headquater Country:
- Founder Year: 2007
Users Average Rating
Recent User Reviews
IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!
I wish I had read other reviews first before trying this magic jack out. So please, read first! DO.NOT.USE. I signed up for the free trial but returned the device within 30 days. I included the RMA and everything else like they said. I paid for the shipping and it was received and delivered to them timely. But guess what? THEY STILL CHARGED ME. I called several times and they keep hanging up. You can’t talk to anybody who is decent enough to actually care about your concern. So my resolution would be just to file a dispute with my credit card company. I learned my lesson. YOU HAVE BEEN WARNED. STAY AWAY FROM THESE PEOPLE.
When I inquired for the service they had the 30 day free trial, but obviously I had to give them my credit card number. When I received the system it did not work well with my internet, so I contacted the company and received a RMA number with return authorization, and shipped the unit back within few days of receiving the unit exactly as they wanted and I did include a copy of the RMA authorization with the return, and the tracking showed that they did receive the unit within couple of days. But then the the 30 days free trial date ended they charged my credit card anyway, I have contacted them several times and they keep telling me that the return has not processed through their warehouse yet and this has been two months since they received the unit back. When they did transfer me to the department that supposedly would give you a refund, I was on hold for an hour twice. So don't expect to get refund from them. After calling several time and getting no where, I got a little aggressive with them and they just hung up the phone.