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IP5280 vs ClarityTel
Compare IP5280 vs ClarityTel. Find out whether IP5280 or ClarityTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IP5280 and ClarityTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...
ClarityTel provides top-of-the-line voice and fax solutions for business, as well as a comprehensive suite of advanced business communication solutions, such as SIP trunking, live answering service, call recording module, and more. Since 2003,...
- Headquater Country:
- Founder Year: 2006
- Website: claritytel.com
- Headquater Country: United States
- Founder Year: 2003
- Business VoIP - $19.99
- ClarityTel Auto Attendant - $9.99
- Hosted PBX Seat - $19.99
- Metered SIP Trunk - $9.99
- Unlimited SIP Trunk - $19.99
Users Average Rating
Recent User Reviews
IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!
I transferred approximately 20 accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary. In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum. Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service. ClarityTel offers a great service at a very fair price. I am very pleased that I chose to place my customers on their platform. Their systems are highly capable and extremely reliable. I couldn't ask for more.
We switched to ClarityTel after our then-provider went out of business. We're a call center in Buffalo, NY, with 50+ users and so far so good. The price is really one of the best we've seen in our years using different VoIP systems, and we have not yet experienced any drawbacks (it's been 4 months). I would recommend ClarityTel thus far.