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ViaTalk vs Infinity Datatel
Compare ViaTalk vs Infinity Datatel. Find out whether ViaTalk or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ViaTalk and Infinity Datatel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.
ViaTalk’s plans usually start at very low price...
Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!
- Hosted VoIP - N/A
Users Average Rating
Recent User Reviews
I signed up for viatalk service back in 2008 and after 7 years intonusing them it stopped working, then they sent me new equipment in 2015 and said the old equipment was bad. It worked for a few more years, and the quality was just not there, cancelled and moved to Ooma, they asked for their equipment back and even the faulty equipment - well, I didn’t keep the faulty equipment for 3 more years, so at the time of cancellation, they charged me 50 for the adapter that costs less than 10. They wouldn’t let me buy and send another adapter, and escalating to management did nothing. As far as the service goes, they invested nothing since 2008 in their service. I feel they are losing a lot of business and will not be around for long since they just need the last 50 dollars from an outgoing customers.
Customer Service is terrible. The voice quality is very poor and low volume. Try to cancel the service and you will become the enemy. You will get your money back prorated for the months used. You will get answer if you ask for an explanation on the refund. I do not recommend this company at any price. Find a good company with a good service and good vice with a good volume.