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Phone.com vs Infinity Datatel
Compare Phone.com vs Infinity Datatel. Find out whether Phone.com or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Phone.com and Infinity Datatel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 56 Reviews
- 1 Reviews
Overview:
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, work-from-anywhere...
Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!
Provider Info
- Website: www.phone.com/
- Headquarters Country: United States
- Founder Year: 2007
- Website: Infinity DataTel
- Headquarters Country: United States
- Founder Year: 2000
Plans Available*
- Base Account - N/A
- Plus Account - N/A
- Unlimited Extension - N/A
- Hosted VoIP - N/A
Users Average Rating
Recent User Reviews
I'm on vacation with my family in San Fran, but my staff can't make outgoing phone calls for over two days now. Can't reach support by phone and nothing but chat bots to talk to online. It's not the first time this has happened, but it will be the last. FYI, It's not all that cheap once you get nickel and dimed for all the useage. We spend over $200 a month for this garbage service.
Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of getting an ‘number for texting only’ message when I tried calling my business number, was told by customer service nothing was wrong, it was just bc I tried calling on my cell when I had the App installed on same phone. Months later, became aware number wasn’t working. Long wait to get through to customer service. Told nothing was wrong. Issue persisted, it took multiple calls (most with long waits) and several emails over several days to finally get an explanation. Couldn’t fix the problem, though. Had to take a new number, meaning I had to reprint marketing and business material. Their glitch ended up being fairly costly for me. Not confidence inspiring as a reliable phone service. Fingers crossed it gets better. Not sure whether I would recommend.
We've been using Infinity DataTel's services for over three years and have not been disappointed. We previously used Cox and were paying around $1200 per month for our phone service. Now we pay closer to $600 a month with better phones, better call quality, we have a smartphone app, and we own all the equipment. Being a small business saving $600 a month is a huge win no matter what industry you're in. Our firm is very happy with Jared and his team and recommend them to anyone looking for VOIP and IT services.



