Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer experiences to...
Improcom vs Corvisa
Compare Improcom vs Corvisa. Find out whether Improcom or Corvisa is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and Corvisa and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 22 Reviews
- 2 Reviews
Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...
Corvisa is a leading name in business and cloud phone solutions. They offer users a carrier-class network on top of a product that delivers quality, reliability, and scalability to keep your business connected. Their business was founded in order...
- Headquater Country:
- Founder Year: 1996
- Website: corvisa.com
- Headquater Country: United States
- Founder Year: 2011
- Corvisa Cloud-based Contact Center - N/A
Users Average Rating
Recent User Reviews
The customer service department is the worst. If you have a problem with your service good luck. We are a company who is hitting their busy time of the year and therefore we need more extensions to be active. I called on a Monday morning to have 2 extensions activated so our customers could call and we could make sales. I was told to email support and I was assured it would be taken care of that day. Well Monday passed, Tuesday passed and still nothing. Despite my follow up email on Tuesday. Into Wednesday, I called and explained it is very important we get these extensions active and could they just put me on hold and do it. They claimed they didn't get ANY of my emails. Keep in mind I emailed them from multiple accounts and from THEIR contact forms. I emailed AGAIN from the same accounts and on SUPPORT forms on their website. And surprise surprise it's the end of the day on Wednesday and nothing. Customer service is a joke. They do not care and now my company has gone almost the whole week without extensions we need.
IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.
We were with a national name business voip provider and it was OK, but we are a sales organization and quality of service and reliability is paramount for us so we needed to have better than OK, but still needed to save money. We also love the seamless Salesforce integration into the Corvisa system and the rich feature set that helps us increase productivity while giving an outward facing large company feel. We paid a few bucks more, but it was well worth it from provisioning to everyday quality we could not be happier.
Finally I have found a telephone company that gives me everything I have been looking for...high quality customer service, easy to use interface, salesforce integration, high quality, reliability at a fair price. I have been telling management for a while that it does not make sense to try to save money if I burn up all of the savings int he IT department trying to keep things running. With CorvisaCloud my time spent on telecom related issues is nil and I get zero complaints from our users. When I call their customer service number I get a real person in the US that knows what they are doing. I highly recommend this company and their service.