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Improcom vs AVAD Technologies

Compare Improcom vs AVAD Technologies. Find out whether Improcom or AVAD Technologies is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and AVAD Technologies and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 22 Reviews
  • 5 Reviews
4.75
4.6

Overview:

Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...

AVAD Technologies focuses on providing reliable and efficient VoIP systems in order to meet the goals of their corporate customers. Each customer requires an individualized business telecom plan and AVAD tries to cater to each customer’s distinct...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996
  • Website:
  • Headquater Country:
  • Founder Year: 2003

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

The customer service department is the worst. If you have a problem with your service good luck. We are a company who is hitting their busy time of the year and therefore we need more extensions to be active. I called on a Monday morning to have 2 extensions activated so our customers could call and we could make sales. I was told to email support and I was assured it would be taken care of that day. Well Monday passed, Tuesday passed and still nothing. Despite my follow up email on Tuesday. Into Wednesday, I called and explained it is very important we get these extensions active and could they just put me on hold and do it. They claimed they didn't get ANY of my emails. Keep in mind I emailed them from multiple accounts and from THEIR contact forms. I emailed AGAIN from the same accounts and on SUPPORT forms on their website. And surprise surprise it's the end of the day on Wednesday and nothing. Customer service is a joke. They do not care and now my company has gone almost the whole week without extensions we need.

vipnl October 10th, 2018

IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.

u920217 June 17th, 2013

I tried a couple of competitors before settling on Avad Tech. I really appreciate the reliability of the service and the support.  My business is fast paced and telephone dependent, I seldom need support and when I do they are right on the spot.  Avad techs actually know what they are doing and not just surfing the web for answers!! BTW I strongly recommend you go with the suggested Edgewater router.  It really solved my voice qulaity issues by protecting the VoIP traffic!

bobcullen June 18th, 2010

Overall, I am vry happy with AVAD's service.They are very willing to spend the time with me on support issues, which I think is very important for small businesses.

MarkBodkins April 30th, 2010
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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magicJack

ok when it works. Devices fail. Terrible support. acceptable quality (when devices work). Devices fail. Terrible support. So, really no value as...

May 21st, 2019 - mikw33777

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