If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...
hostmonster.com vs netTALK
Compare hostmonster.com vs netTALK. Find out whether hostmonster.com or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of hostmonster.com and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 28 Reviews
Hostmonster.com provides excellent business web hosting services -- cheap and affordable, too. With a 1-click install for over 50 scripts and US-based tech support, hostmonster is perfect for webmasters of broad experience levels. With no long-...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
Users Average Rating
Recent User Reviews
Initially I was unsure... HostMonster's website promises so much and at such a good price, it made me wonder... However, I didn't wonder for long. These guys delivered in a big way. Their customer support is unparalleled. The longest I have ever had to wait for a response was 5 minutes. If for some reason your request is complicated or challenging, they will tell you and have been right on about the amount of time it would take. Account Setup was EASY! I was on live chat for about three minutes and immediately after, I was able to set up the account in FIVE minutes. I now have four websites hosted with HostMonster. Two of which they migrated from a previous host for FREE, and the other two they installed Wordpress and Pligg (+3 premium modules) for FREE. As you can tell, I am a firm believer of HostMonster and really have nothing negative to say about this web hosting company.
It has been and is still a smooth ride right from the beginning with HostMonster. All the technical support is transparent and their "Help" categories are well written and right to the point. Actually, I cannot rate their customer relations since I have never had to deal with them; everything has worked fine. I have never received a complaint or experienced any problems about speed or access to my site. The price is competitive and I feel I am getting a lot more than what I have paid for. I am extremely pleased with all aspects of HostMonster!
I tried this after the recommendation of a friend who told me it could be a bit bumpy setting up but good afterwards. So I tried it and went for some surprises: 1. the device stayed 3 weeks at the logistics provider waiting for customs clearance 2. after receiving the device, the setup was fairly easy, but 3. once everything was done, I could make calls from the device as well as from the App, but 4. I could not receive calls, no one could, neither from a cell, a landline or the app. 5. It tooks emails every day for 7 days telling them that the problem was coming from the number itself (I got a recording telling me the number was not assigned) 6. every day for 7 days, they kept telling me to unplug and plug the device, even though it was obvious the device WAS working, as was the app. 7. I told them to call that number to hear the recording, they did but stopped after 6 rings, not even waiting for the voicemail to kick in. 8. I had to once again ask them to call the number and leave me a message, so that they could see they couldn't do it. 9. Finally at that point they talked to their administration team and guess what? the problem was from the number itself. 10. they said they could fix it but it would take time. They proposed to choose another number instead. 11. At that time I decided to give up and asked for a full refund. 12. They asked me to ship the device and send them a picture of the shipping receipt for a refund. 13. After shipping, they told me the shipping refund was only possible for US customers 14. Perfect timing... a coincidence, you think? Suddenly they become smart. Conclusion, unless you are in the US, stay away from these guys, it will get worse until they disappear. I am switching to Ooma, several other friends have been using Ooma from 4 years now, no trouble, so I will trust them, I'm waiting for the device.
Don't throw out your landline if you get this - the service is unpredictable on netTALK sometimes it works most of the time when really need it it doesn't without having to do a bunch of plugging and unplugging of the duo device. I have come to count on it not working when I need it so always restart device. Another annoying issue is that it cuts off calls after 10 or 15 minutes which is aggravating if you are on hold in a queue. Don't bother with support they waste your time telling you the same stuff - certain ports need to be opened, which I had opened after the first call to them. If you do feel the urge to live on the edge and purchase this service in Canada note that for the basic 1 year subscription the advertised $49.95 does not include just over $11 in additional fees and this is in US dollars so by the time you are finished at current exchange rates you are looking at over $80 Canadian.