Easy Office Phone vs TelePacific
Compare Easy Office Phone vs TelePacific. Find out whether Easy Office Phone or TelePacific is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Easy Office Phone and TelePacific and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 16 Reviews
- 2 Reviews
Easy Office Phone is a full-service hosted PBX telephone solution. All of Easy Office Phone's business VoIP plans come with high-end features typically only found with expensive office telephone systems.
Easy Office Phone offers several...
TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....
- Headquater Country:
- Founder Year: 2003
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
A company's credibility and competence is built on the support and customer service that is received after. In order to set yourself apart from the many competitors that offer similar services, you have to excel in these areas. Dealing with their staff, in particular Adam, have been quite pleasing. He has been extremely helpful in consulting and planning out our requirements to achieve the expected. His willingness to assist in granular fashion warrants this review. Adam is a great representative of the company. Aside from this, the EOP system is surprisingly very flexible and we are pleased we moved to their service.
We ordered the service and the phones came quickly to our office. They were already setup and plug and play so we just plugged them into our router. The web interface is easy to use and I found it simple to configure out main menu and such. The call quality is very good and I am pleased with the service thus far.
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.
Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation.