In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Easy Office Phone vs Star2Star Communications
Compare Easy Office Phone vs Star2Star Communications. Find out whether Easy Office Phone or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Easy Office Phone and Star2Star Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 16 Reviews
- 7 Reviews
Overview:
Easy Office Phone is a full-service hosted PBX telephone solution. All of Easy Office Phone's business VoIP plans come with high-end features typically only found with expensive office telephone systems.
Easy Office Phone offers several...
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website: star2star.com
- Headquarters Country: United States
- Founder Year: 2006
Plans Available*
- N/A
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
Users Average Rating
Recent User Reviews
A company's credibility and competence is built on the support and customer service that is received after. In order to set yourself apart from the many competitors that offer similar services, you have to excel in these areas. Dealing with their staff, in particular Adam, have been quite pleasing. He has been extremely helpful in consulting and planning out our requirements to achieve the expected. His willingness to assist in granular fashion warrants this review. Adam is a great representative of the company. Aside from this, the EOP system is surprisingly very flexible and we are pleased we moved to their service.
We ordered the service and the phones came quickly to our office. They were already setup and plug and play so we just plugged them into our router. The web interface is easy to use and I found it simple to configure out main menu and such. The call quality is very good and I am pleased with the service thus far.
I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.