dialdigit vs magicJack

Compare dialdigit vs magicJack. Find out whether dialdigit or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of dialdigit and magicJack and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 230 Reviews


magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2002

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

I have been a MajicJack customer for a long time. I have praised it and recommended it to many since it was very useful. I had initially paid annually for about 5 years and last year I decided to pay for the 5 year plan since I didn't think it would come to this at all. Starting several moths ago, it stopped working, giving me an error message when I try to open it. I have tried to contact customer service several times and today finally I was able to chat and was placed 10 in waiting line! "Woo hoo" I thought. It finally came my turn and I started to chat with Mr. Byron C. I explained the issue. He checked to see if the serial number matches the service I have paid for till 2022 and it did. Then he said, regarding the error I was getting " Byron C: Not a problem. We will need to update the device's firmware. Do you know what kind of operative system does your computer run? Is it a Windows computer or a Mac computer?" . So he tried to give me a link, which was downloading a file with a weird extension so I had to go to website he sent to get the executable, still got another file with a weird extension that Windows didn't know how to run. But I changed the extension to ".exe" and then got the upgrade to run. But I still got the "Invalid Serial Number (oracle_magicjack:live)" error which is exactly what I got before as well. then Mr. Byron C said: Byron C: Please follow this steps: 1. Go to Windows start menu and type Device Manager and click on the result you get. 2. It will open a new window, go to DVD/CD-Rom Drives and Click on the one that says YMaxCorp. 3. Do a Right Click and go to Properties. 4. Then Go to the Details tab. 5. On the drop down menu go to Device Instance path. 6. On the value box there will be an information, please copy and paste the information on this chat. And when I gave the information, now the issue is the MajicJack unit is not working. His exact words "Deshika sadly the device is not working that is the reason why is giving you that error.", and "you have to buy a new magicJac unit." and " I can not refund the money because was the last year. and you can not use the service of magicJack without a magicJack unit." I know I will tell everyone that never ever to use Majic Jack and absolutely never pay for 5 years. All the time I was using annually, unit was fine. but since I got the new "MajicJack PLUS" with the 5 year plan, I have to buy another unit. I'll stick with other free services that's readily available nowadays. Seriously disappointed.

deshikag July 21st, 2018

I purchased this product to be able to send to my husband who is stationed in South Korea so he could have access to call the US. It so happened he didn't need to use the MagicJack and I tried to send it back and they would not let me because it was past the 30 days. I received the MagicJack a week after ordering it and they started counting the 30 days as of the day of order and by the time I sent it to S Korea and when my husband sent it back to return to MagicJack the 30 days were up and they were not willing to make an exception so they ended up charging me $43. They didn't care about the military issue on how sending items work and how they don't get the person until the package has been checked by the military. The rep just interrupted me and said that no matter the issue they would not refund the money. He was so rude. When I asked to speak to someone above him he said no matter who I talk to they will not issue a refund. They have no people skills when speaking to their customers and I am really surprised they are not willing to help people who are going through issues like trying to contact your family member who is thousands of miles away and still says they don't care about the issue of why MagicJack did not work for them. Horrible. Would never recommend for anyone who has military family or spouses deployed anywhere across the world because when it comes to reps helping they don't care, they just want to take your money.

akrmirez June 15th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

onsip logo

In the world of cutting the cord and simplifying everything, OnSip has nailed it! they make everything incredibly easy and streamline to switch over...

July 30th, 2018 - spectacular
voipo logo

I was with Vonage Residential (another VOIP provider) for several years and loved the sound quality and features that came with the service, but the...

July 27th, 2018 - Alvin727

Most Recent Blog Posts

businessman using a voip phone
7 Simple Steps to a Successful Business Phone Number Po...

Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...

Aug 08, 2018
voip phone and headphone in office
This Month in Telecom: July 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jul 31, 2018