In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Cox Communications vs Conexiant
Compare Cox Communications vs Conexiant. Find out whether Cox Communications or Conexiant is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and Conexiant and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
- 2 Reviews
Overview:
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- ...
Conexiant is a telecom company that provides services for VoIP wholesalers and small businesses that are interested in using wholesale VoIP products.
Wholesale VoIP Service with Conexiant
Conexiant telecom offers a comprehensive...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website:
- Headquarters Country:
- Founder Year: 1992
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I have a problem ticket (tier 2) and it has bounced around several teams for 8 weeks with zero resolution. No one contacts me, and many times when I call no one seems to care. Those who seem to care make promises saying they will track the ticket and call me back, but they NEVER do. When I called in yesterday, the ticket had been closed even though the issue was never resolved. COX DOESN'T CARE ABOUT ITS CUSTOMERS
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
As with many other VoIP providers, support is very poor. The issues "can't be replicated".... Eventually one just gives up. We used them for some origination services because of their easy to use GUI but reliability of the service is very questionable. We experienced a number of outages and the company's management did not do anything to rectify the situation other than admitting "an error on their part". CDR was not working fo rthe better pasrt of a year. We ordered several DIDs that turned out not to be availible (previously assigned). This is certainly not a company that can handle the needs of a wholesale client.
Best Features to name a few: Easy to use portal - lot of providers portals are clunky Geo-Redundant Pops/Proxies: Denver, L.A., Frankfurt, and Hong Kong - was told more coming soon Excellent Customer Support - always freindly and helpful, and can be reached 24/7 - I can finally relax Flexible pricing for Wholesalers - they were able to get me first class rates for my customers that want cheap rates, and have premium routes for my demanding customers that want quality The only carrier to offer a real billing Solution - DTH billing Dialer Friendly carrier - high or low ASR, they will take the traffic International Carrier - premium and non-cli FreeSwitch Friendly - their support knows FreeSwitch!! Hosted Servers and PBXs - they will do custom solutions for High Availability, remote backup, remote voice recording, etc.... Secured VMs - the VMs I bought were FreePBX Asterisk based, and were properly patched and up to date with iptables Multi-Alert 911 solution - this feature is cool, it will notify you by SMS if a customer dial 911 - no more crazy bills IP Authentication - no user based authentication yet, but was told it is being added within a few weeks Keep up the great work guys