In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Cox Communications vs 3CLogic
Compare Cox Communications vs 3CLogic. Find out whether Cox Communications or 3CLogic is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and 3CLogic and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
- 1 Reviews
Overview:
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- ...
If you need to set up a call center, try 3CLogic. 3CLogic offers a variety of call center services to businesses that need to set up and run a contact center or call center. 3CLogic Services ACD IVR Predictive Dialer CRM integration White label...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website: 3clogic.com
- Headquarters Country:
- Founder Year: 2011
Plans Available*
- N/A
- 3CLogic Cloud Contact Center Solution - N/A
Users Average Rating
Recent User Reviews
I have a problem ticket (tier 2) and it has bounced around several teams for 8 weeks with zero resolution. No one contacts me, and many times when I call no one seems to care. Those who seem to care make promises saying they will track the ticket and call me back, but they NEVER do. When I called in yesterday, the ticket had been closed even though the issue was never resolved. COX DOESN'T CARE ABOUT ITS CUSTOMERS
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
They have an excellent training and support team. It was very easy to learn how to use the system and to train employees on it. They have tons of features which can accomodate all different types of campaigns.