Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
CoolHandle vs MagicJack Plus
Compare CoolHandle vs MagicJack Plus. Find out whether CoolHandle or MagicJack Plus is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CoolHandle and MagicJack Plus and detailed analysis of the comparison can be found below.
User Ratings & Reviews
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- 16 Reviews
CoolHandle was formerly Pronet Hosting. CoolHandle offers unlimited bandwidth, unlimited storage and free web site builder with all their web hosting plans. The Starter plan for $7.95/month is a basic plan that offers features enough for a bare-...
magicJack Plus is the newest VoIP system available from magicJack. With magicJack Plus, you don't need to keep your computer on at all times to use your phone, as you did with the older magicJack product. This means you...
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- Founder Year: 2007
Users Average Rating
Recent User Reviews
We have had Magicjack for 6 years now with no problems. We have had different types of internet services from DSL or cable to now fiber optic no problems there. We have used it to fax and talk on no problems there. We have even used Magicjack on G router with 3 computers, TV, and our cellphones With NO problems. We have bought a few different types of Magicjacks when different ones came out to see if they worked as good as the older ones No problems there. We do NOt have the fastest speed internet in a matter of fact we have one one the lowest speeds to cut cost No problems with the Magicjack for us. We have NOT problems and will stick with Magicjack. The only time I seen ANY voice problems is when the internet service company had problems. If your having problems the odds are it is with your internet service not magicjack. I read there are some internet service companies out there blocking the magicjack from working and done systems like it to make the customers buy more. It could be more as in to buy the right to be able to use a magicjack type of service. The other buy more they try to do is make it so you have to buy there phone service. I would drop that internet service ASAP if they tray any of that.
Not doing anything exotic with MagicJack so a limited feature set is not a problem. The device seems to work fine. Customer service, however, is absolute garbage. After purchasing a four-year plan during the renewal process, I find that I am again being asked to renew the service (automatically debiting my bank account/credit card) after only one year. I called to seek a clarification and discovered that magicJack (according to the person who answered the phone) apparently didn't have my current address, even though the invoice I received (PAID IN FULL) upon purchasing the plan clearly has my current address listed . . . the customer service rep claimed he needed a previous, long-outdated address for "security" reasons. These people couldn't differentiate security from a piano recital. So I sent customer support an e-mail describing the problem and I receive an e-mail in reply that the customer support e-mail box is not monitored and that I should call instead --- apparently no one at magicJack has the guts or initiative to correct their corrupted, useless database nor offer any positive assistance to a customer. I will reply by first filing formal complaints with my state Attorney General's office and the state Consumer Protection Agency. And if magicJack ignores my request to not attempt to automatically charge my credit card/bank account again, I will, indeed, file a criminal complaint (theft & fraud).