Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...
Conexiant vs MagicJack Plus
Compare Conexiant vs MagicJack Plus. Find out whether Conexiant or MagicJack Plus is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Conexiant and MagicJack Plus and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 12 Reviews
Conexiant is a telecom company that provides services for VoIP wholesalers and small businesses that are interested in using wholesale VoIP products.
Wholesale VoIP Service with Conexiant
Conexiant telecom offers a comprehensive...
magicJack Plus is the newest VoIP system available from magicJack. With magicJack Plus, you don't need to keep your computer on at all times to use your phone, as you did with the older magicJack product. This means you...
- Headquater Country:
- Founder Year: 1992
- Headquater Country:
- Founder Year: 2007
Users Average Rating
Recent User Reviews
As with many other VoIP providers, support is very poor. The issues "can't be replicated".... Eventually one just gives up. We used them for some origination services because of their easy to use GUI but reliability of the service is very questionable. We experienced a number of outages and the company's management did not do anything to rectify the situation other than admitting "an error on their part". CDR was not working fo rthe better pasrt of a year. We ordered several DIDs that turned out not to be availible (previously assigned). This is certainly not a company that can handle the needs of a wholesale client.
Best Features to name a few: Easy to use portal - lot of providers portals are clunky Geo-Redundant Pops/Proxies: Denver, L.A., Frankfurt, and Hong Kong - was told more coming soon Excellent Customer Support - always freindly and helpful, and can be reached 24/7 - I can finally relax Flexible pricing for Wholesalers - they were able to get me first class rates for my customers that want cheap rates, and have premium routes for my demanding customers that want quality The only carrier to offer a real billing Solution - DTH billing Dialer Friendly carrier - high or low ASR, they will take the traffic International Carrier - premium and non-cli FreeSwitch Friendly - their support knows FreeSwitch!! Hosted Servers and PBXs - they will do custom solutions for High Availability, remote backup, remote voice recording, etc.... Secured VMs - the VMs I bought were FreePBX Asterisk based, and were properly patched and up to date with iptables Multi-Alert 911 solution - this feature is cool, it will notify you by SMS if a customer dial 911 - no more crazy bills IP Authentication - no user based authentication yet, but was told it is being added within a few weeks Keep up the great work guys
When I inquired for the service they had the 30 day free trial, but obviously I had to give them my credit card number. When I received the system it did not work well with my internet, so I contacted the company and received a RMA number with return authorization, and shipped the unit back within few days of receiving the unit exactly as they wanted and I did include a copy of the RMA authorization with the return, and the tracking showed that they did receive the unit within couple of days. But then the the 30 days free trial date ended they charged my credit card anyway, I have contacted them several times and they keep telling me that the return has not processed through their warehouse yet and this has been two months since they received the unit back. When they did transfer me to the department that supposedly would give you a refund, I was on hold for an hour twice. So don't expect to get refund from them. After calling several time and getting no where, I got a little aggressive with them and they just hung up the phone.
I don’t recommend opting for multiple years of service of Magic Jack because if the device should fail within that period, you must replace it with a new device and a new subscription and there is no way to transfer the unused subscription months to the new device and no refund of the unused months. Also, don’t fall for the 911 surcharge that Magic Jack is offering. The Magic Jack plus works just fine when calling 911. I occasionally get a recorded reminder on the Magic Jack VoIP to pay the additional fee to call 911.