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Comcast vs NexVortex
Compare Comcast vs NexVortex. Find out whether Comcast or NexVortex is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Comcast and NexVortex and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 15 Reviews
- 11 Reviews
Unlimited local & nationwide calling. TV, Internet, & phone for $33/each per month for the first year when purchased as a bundle.
nexVortex is a cloud communication services provider that specializes in SIP trunking, hosted voice, and hosted contact center solutions. Founded in 2002, the telecommunications company delivers VoIP solutions to business customers seeking local...
- Headquater Country:
- Founder Year: 2005
- Website: nexvortex.com
- Headquater Country:
- Founder Year: 2009
Users Average Rating
Recent User Reviews
I have had nothing but trouble from Comcast. When we first signed up my 84 year old mother was only charged $20 a month for her phone service which was great! I had to add internet for a few months to use a canary to see how she was getting around in her apartment. They signed us up for another contract without telling us and then when I took the internet off her phone bill was $60 a month! She is on a fixed income and cannot afford this phone bill. After calling and talking with several people no one would reduce her payment back to the original $20. I found a wireless router through straight talk and you can still use your home phone and it is only $15 a month. If you have any other sources to use please use someone else besides Comcast. They would not even import her phone number over and we had to change her phone number!!
Last night, 5/31/2018 my wife recorded the NBA Playoff 1st game of the series because I work third shift. When I got home this morning. The game was taken from my DVR Comcast/Xfinity list. DELETED!!!!!! I am so pissed because that is one reason that we purchased this option! This is not the first time. There has college and NFL football games. There has been college and NBA games and other programs. Comcast acts as they are GOD by with the simple thing as a click of a button they can make that decision and it's wrong. Just plain wrong!!! STOP IT!!!! Again, that's what we pay for. We don't want and shouldn't have to watch a rerun or replay! Whatever you choose to call it.
Everything is OK while it works. The service was down 5 times this year. The last time it was out two business days in a row. Support does not exists during outages - nobody replies to email, pickup phone, etc. It is not a business solution. Would work as non-critical home office solution. This is not a serious player.
We switched over from Etherspeak in May of 2012. We are a Cisco re-seller that deals with everything but VOIP. I checked into fully managed VOIP and SIP setup with Charter, AT&T, etc. They all wanted big bucks for not alot of function. We did not always have the best experience with our previous SIP provider, and decided to give SIP one last try before going back to old PBX/POTS. We have had a very good experience with NexVortex so far. I can only speak regarding the features we use. Our shop is all Cisco Unified IP phones, with a Cisco UC540 phone system. I have NV setup as a SIP trunk directly into our Cisco UC540, over a dedicated SIP/voice T1. Since we are are a small company, we only use around 12 lines at a given time. We also have 2-3 remote users at a given time tunneled back to the main office, all using the same SIP phone system. I can tell you it all works perfectly without issue. Our biggest concern in switching to NexVortex was uptime/reliability. We did not have the best experience in the past with other SIP providers. I can tell you that is completely different with NexVortex. They are not perfect, and did go down one time in July. Fortunately that outage was only for 30 minutes, and we have not had a single other issue. This is far greater reliability than we have experienced with any other SIP provider. I love the online interface, and specifically the disaster recovery feature. It has saved us a couple times when our T1 went down, as it automatically sent calls to the old POTS lines. Their billing is accurate, and the rates are reasonable. The call quality is good, even using g729 codec which is what we use. It's one of the few VOIP companies we have found that actually delivers what they promise, at the rate they promised.