Comcast vs ACN Digital Phone Service
Compare Comcast vs ACN Digital Phone Service. Find out whether Comcast or ACN Digital Phone Service is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Comcast and ACN Digital Phone Service and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 14 Reviews
- 7 Reviews
Unlimited local & nationwide calling. TV, Internet, & phone for $33/each per month for the first year when purchased as a bundle.
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
- Headquater Country:
- Founder Year: 2005
- Website: www.myacn.com
- Headquater Country:
- Founder Year: 2002
Users Average Rating
Recent User Reviews
Last night, 5/31/2018 my wife recorded the NBA Playoff 1st game of the series because I work third shift. When I got home this morning. The game was taken from my DVR Comcast/Xfinity list. DELETED!!!!!! I am so pissed because that is one reason that we purchased this option! This is not the first time. There has college and NFL football games. There has been college and NBA games and other programs. Comcast acts as they are GOD by with the simple thing as a click of a button they can make that decision and it's wrong. Just plain wrong!!! STOP IT!!!! Again, that's what we pay for. We don't want and shouldn't have to watch a rerun or replay! Whatever you choose to call it.
So I don’t take the time to review my bill every month. I’ve been charged for a box that the service man took two years ago they’ve charged me $10 a month for two years for a box that I don’t have and they’re calling it an in active box. No one would bother to call us or send us any mail asking about the box they just take it upon yourself to continue to charge this is the kind of company it is total lack of integrity
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!