In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Colocation America vs UniVoIP
Compare Colocation America vs UniVoIP. Find out whether Colocation America or UniVoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Colocation America and UniVoIP and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 4 Reviews
Overview:
At Colocation America, our offerings are simple and exactly to the point-- we call it “The Foundation” of every IT Infrastructure: IPs (connectivity), hosting (space), and servers (hardware). Whether you need a dedicated server to backup your...
UniVoIP is a Los Angeles-based premier business Voice Over Internet Protocol and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings the best in business...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2000
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
Amazing customer service, every time I called them for support they where prompt in getting my issue resolved. They answered all my questions and provided me practical solutions for my business.
Far and away the best hosting company I've ever used. Their customer service team immediately jumps on any concern or question I may have and double-checks to ensure that I am satisfied. Fast connection speeds and reliable uptime. I'm a very happy customer!
We needed to move to another solution that had more of the features we needed. Instead of letting us end the agreement, they tried to charge us thousands to cancel since they auto renewed our contract for another 3 years. We reached out over a dozen times to try to get this resolved. We ended up talking to 4 different people and we never got to speak to a manager even after several requests. We are shocked at the lack of care after being long time customers. We miss the salesman they used to have, Steve, who actually seemed like he wanted us to succeed. Response from UniVoIP: Hi nonstopleiman, we are sorry to hear that you experienced issues reaching out to us regarding your contract term. We take our relationships with our customers very seriously, and we regret to have missed the mark with you. Please be assured that we continuously work to address issues with missed customer communication, and our teams regularly undergo intensive training to ensure customer matters are handled most efficiently and to the customer's satisfaction. We apologize for any inconvenience you may have experienced in the past. Should you like to further discuss, please call our UniVoIP Success Team at 855-864-8647. Thank you for your feedback.
Excellent customer service. We received services that was promised. Active since 05/10/2017 Port in our numbers was done with no pressure on our business activities. Voice mail boxes was setup same day as well as caller ID and all other features which were promised. They are very creative and very well aware and trained of functionality of their services and software which it makes them very different than large service providers. They are very active to solve any outstanding issues that may need attentions. Cut our bill to half and gained new features to better conduct our business. Great team of professionals to know and work with.