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Colocation America vs UniVoip
Compare Colocation America vs UniVoip. Find out whether Colocation America or UniVoip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Colocation America and UniVoip and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 4 Reviews
At Colocation America, our offerings are simple and exactly to the point-- we call it “The Foundation” of every IT Infrastructure: IPs (connectivity), hosting (space), and servers (hardware). Whether you need a dedicated server to backup your...
UniVoIP is a Los Angeles-based premier business Voice Over Internet Protocol and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings the best in business...
- Headquater Country:
- Founder Year: 2000
- Headquater Country:
- Founder Year: 2005
Users Average Rating
Recent User Reviews
Far and away the best hosting company I've ever used. Their customer service team immediately jumps on any concern or question I may have and double-checks to ensure that I am satisfied. Fast connection speeds and reliable uptime. I'm a very happy customer!
Fast, attentive customer service, quick setup, the calls are clear, and the system handles ALL of our calls flawlessly. We were up and running in no time, and Colocation America even recommended a VoIP software provider in case you need one. The prices could be better for the equipment, but the service was top notch and we haven't had any complains about call quality, system load or anything else.
Excellent customer service. We received services that was promised. Active since 05/10/2017 Port in our numbers was done with no pressure on our business activities. Voice mail boxes was setup same day as well as caller ID and all other features which were promised. They are very creative and very well aware and trained of functionality of their services and software which it makes them very different than large service providers. They are very active to solve any outstanding issues that may need attentions. Cut our bill to half and gained new features to better conduct our business. Great team of professionals to know and work with.
The person in charge of customer support (Kenneth) is profoundly rude to customers. Overall, UniVoIP does exactly what many other hosted VoIP providers do, except UniVoIP isn't exactly cheap, and their support is pretty terrible. They rarely, if ever, follow up on hardware issues or even basic glitches. Their answer, more often than not, is to "reset the phone" and basically move on - which is not an actual solution, just a small band-aid to a bigger problem.