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Improcom vs CloudPhone
Compare Improcom vs CloudPhone. Find out whether Improcom or CloudPhone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and CloudPhone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 22 Reviews
- 10 Reviews
Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...
CloudPhone is the best solution to your VoIP system needs. Created by Voxox in 2006, CloudPhone has been recognized for its simple approach to the user experience. With three customizable plans and no contracts, you have the flexibility to...
- Headquater Country:
- Founder Year: 1996
- Website: CloudPhone.com
- Headquater Country: United States
- Founder Year: 2006
- Basic - $12.00
- Plus - $24.00
- Pro - $24.00
Users Average Rating
Recent User Reviews
The customer service department is the worst. If you have a problem with your service good luck. We are a company who is hitting their busy time of the year and therefore we need more extensions to be active. I called on a Monday morning to have 2 extensions activated so our customers could call and we could make sales. I was told to email support and I was assured it would be taken care of that day. Well Monday passed, Tuesday passed and still nothing. Despite my follow up email on Tuesday. Into Wednesday, I called and explained it is very important we get these extensions active and could they just put me on hold and do it. They claimed they didn't get ANY of my emails. Keep in mind I emailed them from multiple accounts and from THEIR contact forms. I emailed AGAIN from the same accounts and on SUPPORT forms on their website. And surprise surprise it's the end of the day on Wednesday and nothing. Customer service is a joke. They do not care and now my company has gone almost the whole week without extensions we need.
IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.
I've tried a number of similar services, but they don't compare to Cloudphone. The price is great, no hidden fees, works flawlessly on both my iOS and Android phones, customer service is awesome, and the features are better than any of the others. Thanks guys, keep up the good work!
CloudPhone does everything I need a phone system to do at a third of the cost. I used to have an PBX phone system for my catering business. It was expensive and difficult to configure and for some reason I was missing calls. My friend told me about CloudPhone so I gave it a shot. I’ve had it for 4 months and it has saved me a ton of money and is more convenient than my other system because I can configure it on my own with an easy interface. Their support is great if you ever get hung up on something too. Five stars!