Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...
Callture vs IDT Global
Compare Callture vs IDT Global. Find out whether Callture or IDT Global is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Callture and IDT Global and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 1 Reviews
Callture is a business and residential VoIP provider that delivers tools and communication services to clients of all sizes. Founded in 2004, they offer excellent prices on business phone services, virtual phone systems, and enhanced toll-free ...
A wholesale telecommunications company, IDT Global focuses on using communication to enhance the lives of people and businesses. The company has two main sectors: financial and telecommunications. Nested under their telecommunications branch are...
Users Average Rating
Recent User Reviews
I had such great service from Callture. The CSR team was really helpful and the Sales rep knew so much about the product. The price is the best part, you get so many great features and unlimited calling to the US and Canada for a low monthly rate. I would highly recommend trying them if you are in the market to save money and have great service.
I have been using Callture for over an year. Excellent service and customer service. They called and get exactly how I want the phone service to set up. They set it up and called me back and confirm that I am happy with the service. No problems so far and I am paying lot less than what I was paying before.
We started working with IDT in 2016. They tout serving over 32 billion minutes annually and 4 route divisions to choose from. The route divisions are irrelevant however, here I will explain why: The level of service/quality you *actually* receive depends on how greedy your Account Manager is, and the genie behind the curtain that changes up the routes to accommodate their desired margins. The end result of course is route instability and frequent calls to your support desk from angry customers reporting issues ranging from False Answer Service to calls not completing to legitimate destinations and wondering why they are paying for Platinum service only to receive problems typically associated with Silver-grade routes. With IDT we'd literally pass weeks at a time without issues, and suddenly a range of issues with many different destinations arise at the same time. We submit the ticket and the issue would eventually be resolved, but only after waiting > 24 hours for a response. In the IDT Express portal you are able to select which routing division, but in the end IDT simply does not honor your selection, and will route your traffic over the routes they choose behind the scene. It's really a pointless set up they offer. Go with Tata, NTT or BT if your customers' satisfaction is paramount.