In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
CallCentric vs TelTub
Compare CallCentric vs TelTub. Find out whether CallCentric or TelTub is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CallCentric and TelTub and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 26 Reviews
- 10 Reviews
Overview:
CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...
TelTub could change everything.
Based on Google Voice (Google's VoIP service that allows free calls to any number in the United States and Canada), TelTub has moved Google Voice off the computer and to your phone.
And they've done...
Provider Info
- Website: www.callcentric.com/
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2010
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I rarely give 5 stars to anyone, but CallCentric earned them. We were using PhonePower (1 or 2 stars, arrgh!) and learned that our home phone had been ringing busy for over a week and important calls had not gotten through. After much hassle with PP, I found CallCentric and got a new number. Getting setup was easy and the online customer support was prompt, professional, extremely competent, and patient working with me on customizing my account. My original home number (for 20+ years) was ported from PhonePower to CallCentric with assistance from CC support. Here are the benefits to having "unbundled" services from Callcentric: #1: My configuration now is: calls to the orig number are forwarded to the new CC number. That is Inbound only, $1.95/month, not calling out on it. New number is both In and Out, a "normal" phone number. We also have a number used by an alarm system, Outbound only, saving more than $29/month with most Voip servcies. #2: CallCentric allows me to customize features that most Voip providers do not. We have a new CallerID of our choosing; SMS texts can go straight through, as expected, forwarded to a mobile, or emailed -- our choice. When calls come in, they are filtered to deal with spam and then there are special "Call Treatments". Calls from MY doctor's office rings on the home landline AND simultaneously on MY personal mobile. Calls from my wife's family can go straight to her mobile and even not ring on the home phones. There is an option for "hunting": if a phone doesn't answer, the call goes to a second number (mobile) or a third, ... And the caller does not know about the treatments. A call to our original number is answered (or sent to voicemail, etc.) and they do not know what phone we answer. Might be away from the house on a mobile, the caller does not know that. Get a DID number for a family member and customize call treatments for them. Bottom-line: CallCentric has the highest quality network I have ever experienced, superb technical support, excellent custom features, and unbundled services so I pay only for what I need. I am paying less than 1/5th of what I would (did, sigh) pay for the same three numbers at PhonePower, Verizon, and many others. Reviews from 10 years ago may read differently, but CallCentric is world-class these days.
Callcentric offers the worst customer service imaginable. Listen to all the reviews. They offer only ticket based support for any issue you have. So if you're having technical/billing issues even emergency ones which are breaking your service, you will have to open a ticket and wait. Furthermore, based on my experience, much like other people's below, the technical support person will disclaim any responsibility even if it's clear he could help. Do you really want to trust your phone service to a company that offers only support tickets for help? Think about it ...
Had a conversation with customer service in trying to set it up for the first time. Quick and professional! I am a new customer, using the ghome services. so far the quality seems great!!
The service works great (without even considering the low price which is a bonus). It's easy to register and they allow you to bring your adapter BUT DON'T. Only do it if you know how to configure a SIP ATA. They will give you the username/password to configure your adapter but there are other settings that they don't mention like nat settings etc. So, if you don't know what you are doing just buy the thing from them. It's not worth saving $20 to configure it yourself. I have tried multiple adapters like the Linksys PAP2 and even my Asterisk box. It works with all of them given you know how to set it up. However, I decided to try their own adapter too just because!!! It's a Grandstream HT 286 box (but one of my friend got a Linksys 1001 so I guess they work with different vendors). It was $50 to get it from them which is not far from eBay. (You can probably get one from eBay for 25-30 but you have to know what you are doing The voice quality is very good and I have never had a disconnection. They also have an indicator (a gray/green light) on their website that shows if your device is online. Google transcribe your voicemails and set it to your email. This is pretty good as you are able to read your voicemails (as oppose to listening to them). Their features beat the hell out of vonage or phone.com(well to be fair they are using Google's features. Vonage and other guys can't compete with Google in their dreams).
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
