Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...
Aug 08, 2018
CallCentric vs TeleBlend
Compare CallCentric vs TeleBlend. Find out whether CallCentric or TeleBlend is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CallCentric and TeleBlend and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 21 Reviews
- 36 Reviews
Overview:
CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...
TeleBlend is a residential VoIP phone service provider that provides broadband phone coverage in 85% of the United States. As a company, TeleBlend strives to deliver full-featured, low-cost, and plug-and-play service...
Provider Info
- Website: www.callcentric.com/
- Headquater Country:
- Founder Year: 2003
- Website: www.teleblend.com
- Headquater Country:
- Founder Year: 2007
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
After having constant trouble with my MagicJack phone and getting limited customer support to make it better I started a search to find a replacement. My primary concern was the cost, I wanted something super cheap because we don't use the home phone very much. I also wanted something that would allow me to block unwanted spam and telemarketing calls that MagicJack allowed (I sometimes suspect MJ sold my number because of the large number of unwanted calls I received). I purchased a used OBI-100 on Ebay to use as the adapter. It was super easy to configure and CallCentric was great about porting my number to them at no cost. Along the way I had several questions about the porting process and after that how to correctly configure my account to block the unwanted calls and allow my phone contacts to get directly through. Each time I contacted customer support (email only through their website) they were prompt, thorough and courteous with their reply. The amount of features offered and the ability to configure your account to accommodate your calling schedule is unbelievable. I was so impressed that I even wrote to customer service praising them with their efforts. I've often written reviews in the past of products or services that I was unhappy with but never one from a company that I would like to see succeed like CallCentric. If you're thinking about trying an internet phone company this is your best and least expensive alternative.
For low or moderate call usage CallCentric is an unparalleled highly cost-effective provider. Their customer service is by message exchanges within the account interface and I found the text-based approach provided access to consistently high expertise and relatively fast responses. The online instructions and documentation are thorough and professional. For DIY configuration of VoIP their account interface provided everything I needed to know. I like the fact that the user can provide their own compatible interface hardware to suit their needs. The process of line porting was well organized and progressed smoothly. Features are wonderful, especially for the low price. I do wish there was a more effective way to exclude the high volume of spam calls that are now typical, however the CallCentric "call treatment" filters and telemarketer block feature do divert a substantial proportion of unwanted call attempts. The sound quality has been very good. Reliability has been good, but I have experienced one dropped call in 2 months while no ISP service disruption at my location was indicated, so could not provide the top 5* rating for reliability.
I transferred from Sunrocket to Teleblend many years ago. Since then their Price has gone Up and Up and Service and Quality have gone Down and Down. There is NO phone that will get you to their offices... everything is by email IF they even respond! Their website just got changed and now Call Fowarding is almost impossible to use, Call Blocking is gone,, and ALL MY CONTACTS HAVE BEEN LOST!! AND Now (2 times) I have tried to take my number from them to another company and they WILL NOT RELEASE MY PHONE NUMBER FOR PORTING.!!! This happened in 2015 (with basic talk VOIP) and now again in 2018 with Comcast/xfinity mobile. I have filed a complaint with the FCC. Do NOT sign up with Teleblend,,, and whatever you do... don't sign up with a number you want to keep!! They are the WORST PHONE COMPANY ON THE PLANET!! Mike in Rockford Illinois
I rebooted the motem figuring hurricane Matthew may have had something to do with it. But it did not reboot. I sent a message (you can't talk to a human being). A day later I received an email telling me my account had been cancelled. I DID NOT cancel the account. I emailed them back and stated the fact. Didn't hear anything. Sent another message on Wednesday evening asking what was happening with my phone as I had not heard anything and again restated I did not cancel my account. I just checked my email telling me they had reinstated my account until they can determine what happened. I went to close down my email when I noticed an email from my credit card saying there was a charge to my account and the card was not present. It was Teleblend charging me $102.84. I am assuming to reinstate my account. I again emailed them and said I didn't think so. Maybe I will just cancel my account.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
