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Nov 01, 2018
Broadvoice vs UniVoip
Compare Broadvoice vs UniVoip. Find out whether Broadvoice or UniVoip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadvoice and UniVoip and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 14 Reviews
- 4 Reviews
Overview:
Broadvoice lets you communicate anywhere in the world. With their platform, there is no costly hardware and no need for multiple phone providers, just cost-saving, cutting-edge cloud phone technology. Customizable, flexible, scalable, intuitive....
UniVoIP is a Los Angeles-based premier business Voice Over Internet Protocol and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings the best in business...
Provider Info
- Website: broadvoice.com
- Headquater Country: United States
- Founder Year: 2007
- Website:
- Headquater Country:
- Founder Year: 2005
Plans Available*
- Broadvoice SIP Trunking Business Solution - $400.00
- Metered Seat - $10.00
- Professional Seat - $23.00
- Standard Seat - $18.00
- N/A
Users Average Rating
Recent User Reviews
We've been using BroadVoice for the past 4 months at our accounting firm. Set up was pretty easy and we were able to add users as we've grown. The feature set does everything we need it to, so we have no complaints. The system has been reliable as well.
I installed voip.com SIP trunks for a client and the service well. Main location has a T1 and Asterisk phones. Branch offices have broadband and same Asterisk phones and all synced up well. I’d recommend then and plan to recommend to other clients.
Excellent customer service. We received services that was promised. Active since 05/10/2017 Port in our numbers was done with no pressure on our business activities. Voice mail boxes was setup same day as well as caller ID and all other features which were promised. They are very creative and very well aware and trained of functionality of their services and software which it makes them very different than large service providers. They are very active to solve any outstanding issues that may need attentions. Cut our bill to half and gained new features to better conduct our business. Great team of professionals to know and work with.
The person in charge of customer support (Kenneth) is profoundly rude to customers. Overall, UniVoIP does exactly what many other hosted VoIP providers do, except UniVoIP isn't exactly cheap, and their support is pretty terrible. They rarely, if ever, follow up on hardware issues or even basic glitches. Their answer, more often than not, is to "reset the phone" and basically move on - which is not an actual solution, just a small band-aid to a bigger problem.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
