From voice-controlled assistants and self-driving cars, to industry-specific applications designed to manage and automate routine tasks, Artificial Intelligence (AI) is no doubt creeping into all...
Broadvoice vs Dialpad
Compare Broadvoice vs Dialpad. Find out whether Broadvoice or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadvoice and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 14 Reviews
- 2 Reviews
A leader in telecommunication innovation, Broadvoice aims to provide business and residential customers with a feature-rich broadband phone service along with United States-based customer service that is second to none. Whether you are a small...
Dialpad was formerly known as Switch.co. The service was designed and put together with the objective of providing unified voice and text communications to business enterprise users using a broad variety of devices. It has made...
- Broadvoice SIP Trunking Business Solution - $400.00
- Cloud PBX Business Phone Service Unlimited Extension - $17.95
Users Average Rating
Recent User Reviews
We've been using BroadVoice for the past 4 months at our accounting firm. Set up was pretty easy and we were able to add users as we've grown. The feature set does everything we need it to, so we have no complaints. The system has been reliable as well.
I installed voip.com SIP trunks for a client and the service well. Main location has a T1 and Asterisk phones. Branch offices have broadband and same Asterisk phones and all synced up well. I’d recommend then and plan to recommend to other clients.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.