Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
BBTelsys vs Voxby
Compare BBTelsys vs Voxby. Find out whether BBTelsys or Voxby is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of BBTelsys and Voxby and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 0 Reviews
- Headquater Country:
- Founder Year: 2004
- Headquater Country:
- Founder Year: 2005
Users Average Rating
Recent User Reviews
I am more than satisfied with my bbtelsys service, the phone service is good, but where you really get your moneys worth is with the customer service. It is a small-medium sized company and they are more than willing to assist you. The phones they supply are very high quality, and durable. Their pricing was also terrific! BBTELSYS also has a web portal where you can log on and change you account settings and voicemails. Great way to tend to your bottom line as it is an instant change. I reccomend BBT for anyone looking to save some money and move away from the giants of telecommunications.
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.