I am more than satisfied with my bbtelsys service, the phone service is good, but where you really get your moneys worth is with the customer service. It is a small-medium sized company and they are more than willing to assist you. The phones they supply are very high quality, and durable. Their pricing was also terrific! BBTELSYS also has a web portal where you can log on and change you account settings and voicemails. Great way to tend to your bottom line as it is an instant change. I reccomend BBT for anyone looking to save some money and move away from the giants of telecommunications.