With the growing number and popularity of alternative communication channels, some companies believe that a phone system is no longer necessary for conducting business. However, a professional...
Axvoice vs CallCentric
Compare Axvoice vs CallCentric. Find out whether Axvoice or CallCentric is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Axvoice and CallCentric and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 50 Reviews
- 20 Reviews
Axvoice delivers affordable VoIP phone solutions to residential customers in the US and Canada. With three relatively inexpensive home phone plans to choose from, customers that move to Axvoice can take advantage of slashed telephone bills while...
CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...
- Axvoice Residential Home Phone Pay As You Go - $4.99
- Axvoice Residential Home Phone Service US/Canada 200 - $5.99
- Axvoice Residential Home Phone Service USA/Canada - $6.25
Users Average Rating
Recent User Reviews
There are so many different ways for a call to reach you with Axvoice that it’s rare that you miss any. This is why I love Axvoice.
For its price, Axvoice is certainly the best but the aftersales really bug me. I mean, c’mon! Your service is great but you have to get someone to reply to the emails faster or get live chat support because it’s mentioned on your website.
For low or moderate call usage CallCentric is an unparalleled highly cost-effective provider. Their customer service is by message exchanges within the account interface and I found the text-based approach provided access to consistently high expertise and relatively fast responses. The online instructions and documentation are thorough and professional. For DIY configuration of VoIP their account interface provided everything I needed to know. I like the fact that the user can provide their own compatible interface hardware to suit their needs. The process of line porting was well organized and progressed smoothly. Features are wonderful, especially for the low price. I do wish there was a more effective way to exclude the high volume of spam calls that are now typical, however the CallCentric "call treatment" filters and telemarketer block feature do divert a substantial proportion of unwanted call attempts. The sound quality has been very good. Reliability has been good, but I have experienced one dropped call in 2 months while no ISP service disruption at my location was indicated, so could not provide the top 5* rating for reliability.
If you're not porting a number (and will therefore not have contact with their customer service), this is a pretty good service. However, the *instant* you need to open a trouble ticket, your life will be hell. Better yet -- the first time you need to open a ticket, just cancel your account.