Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
AVAD Technologies vs SRFax
Compare AVAD Technologies vs SRFax. Find out whether AVAD Technologies or SRFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AVAD Technologies and SRFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 2 Reviews
AVAD Technologies focuses on providing reliable and efficient VoIP systems in order to meet the goals of their corporate customers. Each customer requires an individualized business telecom plan and AVAD tries to cater to each customer’s distinct...
SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...
- Headquater Country:
- Founder Year: 2003
Users Average Rating
Recent User Reviews
I tried a couple of competitors before settling on Avad Tech. I really appreciate the reliability of the service and the support. My business is fast paced and telephone dependent, I seldom need support and when I do they are right on the spot. Avad techs actually know what they are doing and not just surfing the web for answers!! BTW I strongly recommend you go with the suggested Edgewater router. It really solved my voice qulaity issues by protecting the VoIP traffic!
Overall, I am vry happy with AVAD's service.They are very willing to spend the time with me on support issues, which I think is very important for small businesses.
Poor customer service, which is slow to respond and does not know your situation. I don't think they keep track of issues so when you call or email, the next service person doesn't have any idea so you have to explain things over and over again with each different representative.
We tried a number of other fax to email service providers and we could not solve a problem we had with integrating our CRM system with fax to email service providers. We eventually come across SRFax and all I can say is WOW!. These guys not only made the changes we required for the integration, during our free trial period, but did not charge us a dime for the work. It took them just 24 hours to make the changes and have them implemented. The customer service has been exemplary and we would not hesitate to recommend them - well done SRFax.