Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
AVAD Technologies vs Broadview Networks
Compare AVAD Technologies vs Broadview Networks. Find out whether AVAD Technologies or Broadview Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AVAD Technologies and Broadview Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 1 Reviews
AVAD Technologies focuses on providing reliable and efficient VoIP systems in order to meet the goals of their corporate customers. Each customer requires an individualized business telecom plan and AVAD tries to cater to each customer’s distinct...
Broadview Networks is a leader in the IP communications field, offering enterprise-grade business VoIP services, consulting and network optimization, and IP and...
- Headquater Country:
- Founder Year: 2003
- Website: www.broadviewnet.com
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
I tried a couple of competitors before settling on Avad Tech. I really appreciate the reliability of the service and the support. My business is fast paced and telephone dependent, I seldom need support and when I do they are right on the spot. Avad techs actually know what they are doing and not just surfing the web for answers!! BTW I strongly recommend you go with the suggested Edgewater router. It really solved my voice qulaity issues by protecting the VoIP traffic!
Overall, I am vry happy with AVAD's service.They are very willing to spend the time with me on support issues, which I think is very important for small businesses.
They were aggressive in pricing my bundled solution to make it attractive to switch from Verizon to their service. Reliability has been horrible though. One of my two circuits is down at least once a month, and this month I've had downtime 3 times already! Sure they provide credits for downtime but that doesn't offset the loss of business when I can't make or receive phone calls. Even if I have to pay a penalty to switch I can't afford not to at this point.