Aliwei Communications vs Windstream

I would provide 0 for all the 1s above if I could. I googled Windstream today. I call the number on the screen that says I can call for internet and phone additions/service. I want to add a phone line to my existing business account. I call the number. A man from another country answers. He says he cannot help me, and gives me the "service" number. I hang up and call the number - 855-575-7607. I need option 3 to add phone service. I press option 3 multiple times, only to have it continue to loop and offer me the same 4 options (this has happened to me on other occasions before today). I call the first number back from the website, to ask to be connected to someone who can help me spend more money with a worthless company. This time, I get a lady from a foreign country. She cannot help me. She says over and again, that she is not with Windstream....wait, isn't this the number I called from the Windstream site? She cannot have someone call me back, she cannot connect me, and she cannot help me. Beyond frustrated at this point. I then call the local St. Louis number, whereupon I do get an American who provided the help that was needed in the first place. Unfortunately, this is not the first massive communication I have had with Windstream. If I can switch all of our business accounts, I will do that as soon as possible. If you have a choice, do NOT choose Windstream. Run far and fast.