As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...
VYLmedia vs Aircall
Compare VYLmedia vs Aircall. Find out whether VYLmedia or Aircall is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VYLmedia and Aircall and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 21 Reviews
VYLmedia strives to provide the highest quality residential VoIP phone service with the best possible features and services at the best possible price. VYLmedia offers its customes products such as VoIP adapters, local phone numbers, and a...
Call center software for customer-centric teams. Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.
- Headquater Country:
- Founder Year: 2006
Users Average Rating
Recent User Reviews
Been with these guys over 2 years now. was a hassle getting signed up, for porting my number, but did it because of the price. Had issues over the years, all of a sudden, phone will not connect. Dial out, wait 40-60 seconds, and if lucky, would connect, but most times would not. Their last 'solution' to this was to press # when finished dialing the numbers. Several times (including today) dial an 800# (800, 888, 866, whatever), and get a fast busy signal. Dial same number from cell, works fine. Called in to their number, told them the problem, they transfer me to tech support. wait, wait, wait... get a person, give them my number THREE Times, then they say - oh, we are not authorized to help on your account, you need to call customer service. UGH!!!!! So, I call back, and these people never identify themselves, tell him the problem, and the gyuy answering the phone basically is a go-between to tech support, because they are all 'busy'... but none of them are working on the issue causing me grief, as I try to call into a WORK meeting via 800#..... Then he wasnt me to leave a message, and a call-back number. Well, if I cannot dial 800# out, how do I even know if incoming calls are working?? This is one in a long line of problems I';ve had with these guys, but switching and keeping my number is such a hassle, I put up with their crap, because of the low rate. After today? NO MORE!!! Moving on to a more reliable company. Oh, and after all the issues I've had with them, and communicated, you would THINK they would at least have offered me a discount on my service? WRONG. They did however DOUBLE CHARGE me one month... requiring me to call in and fight with them to get my billing straight.
I've had Vylmedia's service in my home for a while and have been very pleased. I just got rid of my office phone system and converted to their service where they host the phone system for you. There were a few configuration changes they had to make but everything went much smoother than I expected. I'll post again in a few months to update how its going. So far, I'm very happy with the decision.