In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Jun 12, 2024
Momentum Telecom vs Aircall
Compare Momentum Telecom vs Aircall. Find out whether Momentum Telecom or Aircall is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Momentum Telecom and Aircall and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
Overview:
Call center software for customer-centric teams. Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
This phone system is terrible. Please do not get it if can find another. It seems the company I work for purchased Momentum Telecom, MT, because their long distance plan was the cheapest, but I am not yet sure on this. MT is unreliable: Some times customers cannot get through, one or more calls drop, call quality is not good. The software is also difficult to use. The reporting is weak. The agents who use the phone system software dislike it very much. How they display those on a call and those available is awful. How they do transfers is tricky. Occasional total outages: no calls can dial in. There is more bad as well. Please shop around, even if you have to pay more for long distance.
Buyer beware, they will smile and say what you want to hear but do not care at all about what happens once the agreement is signed. They keep referring to it, even though you may have phone issues (good luck getting a hold of their tech support). Then when you want to leave, they have a bunch of clauses to penalize you, as if it's our fault they can't provide the service they said they could. Read their agreement with a microscope, they are tricksters with no regard for customers. Not to mention they are 3x more expensive than other providers. I cannot recommend this company any less.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
