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Future Nine vs Aircall
Compare Future Nine vs Aircall. Find out whether Future Nine or Aircall is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Future Nine and Aircall and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 9 Reviews
Overview:
Future Nine is a communication service provider that specializes in cheap business and residential VoIP phone service. The company also offers internet phone service, international calling cards, and more for low rates. They utilize cutting-edge...
Call center software for customer-centric teams. Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.
Provider Info
- Website: future-nine.com
- Headquater Country:
- Founder Year: 2008
Plans Available*
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Users Average Rating
Recent User Reviews
I used future nine for more than five years. At the beginning, their service and price are pretty good. But recently, I noticed that there is a lot of small amount charge deducted from my account. For example, I deposit $15 in my account, after one week, there is only $14.3 left on my account. I sent email asked the reason and there is no response from them. I could not find the explanation for these charge in the invoice. And from the invoice, you could not find these deduction. My friends also complained that sometime when they call me, they received a voice message told them the call could not go through. They have to call my cell phone and found there is no ring in my home phone. There is no response from their customer support after I sent email to them ask the reason. Finally, I decided to cancel the service from future nine after being their customer for more than 5 years. I received a message from them and told me there is $15 cancellation fee and the remain balance in my account is nonrefundable. After I canceled the service, I still received the billing that charge for the future service.
this company is terrible. i paid for a 2 year and now they will not refund my unused portion. their service is terrible as is customer service. i have reverberations and dropped voice packets. i was with ATT call advantage prior and everything was great. right now they point their finger saying the quality of the line is bad therefore their is nothing they can do. ATT has been to my home now 3 times and made different changes just to appease me. i never had a moments problem with ATT call advantage VOIP but they are discontinuing the service. i would recommend if you go with this company you pay by the month only and i would do it for some time if not forever.