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AIM vs VoIPLy

Compare AIM vs VoIPLy. Find out whether AIM or VoIPLy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AIM and VoIPLy and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 11 Reviews
0
3.1

Overview:

Based in Pittsburgh, Pennsylvania, VoIPLy is dedicated to providing simple and reliable phone solutions to businesses. Founded in 2012, VoIPLy was developed to address the changing communication needs of companies, especially for small to mid-...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2002
  • Website: voiply.biz
  • Headquater Country: United States
  • Founder Year: 2012

Plans Available*

  • N/A
  • Business Pro - $15.00
  • Faxing - N/A
  • Home Service - $7.16

Users Average Rating

Recent User Reviews

Not sure why I didn't check Yelp unless I was unable to find VoIPLy. I signed up in June 2020. I had issues from the start. While the Customer Service is really quick and appears helpful, the issues never ceased. I would have dropped calls and calls simply not coming through. I paid for a year and gave it 6 months. I really, really wanted to like VoIPLy but it was a nightmare. If I choose to have a home phone, I need to know that it will work 99.9% of the time. They initially tried to tell me it was my internet speed but I have fiber optic and I also have been working at home with zero-dropped WebEx calls and video. I would really like for them to refund 50% of my fees but I know that will never happen.

FaithRisa January 3rd, 2021

I switched to this company due to the cost of the service and the savings it was providing. First and foremost, let me say you get what you pay for. Your account is NOT secure with this company. I was given access to someone else’s account without any verification whatsoever. I figured this out before they did, and let them know many changes were made to this other account. The supervisor did not seem to think it was a big deal that the agent, a team leader at that, bypassed a couple steps in protocol to give me this access. Not only is the customer service bad, but the phone service is not stable. There is a 2 second delay when answering all calls before the caller can hear you, which means you’re constantly saying “hello” twice. You are also lucky if you can make it more than 4 minutes into a phone call without being disconnected due to the call dropping. This has happened consistently throughout the time needed to port my number back to my previous carrier. The phone options are limited as well. The deluxe phone is not worth the extra money. They also have a new portal that took away the option to change your hold music, so you must use their very loud and extremely unprofessional music, if you can even call it that. The very worst I have ever heard in my 20+ years of phone work. I would highly recommend you look elsewhere for VOIP phone service. It will be worth a little extra money to have secure and reliable service.

Bill-S September 23rd, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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