Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
ACT Conferencing vs Broadvox
Compare ACT Conferencing vs Broadvox. Find out whether ACT Conferencing or Broadvox is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACT Conferencing and Broadvox and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
ACT Conferencing is one of the world's leading dedicated conference calling services. Make calls on your own time, without a reservation.
ACT also offers a variety of important conference calling features. Roll call and participant count...
Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP...
- Headquater Country:
- Founder Year: 1990
- Headquater Country:
- Founder Year: 2001
Users Average Rating
Recent User Reviews
Broadbox is NOT customer friendly. Recently I attempted to port away a few numbers from them. They like to play games with the porting process. They will deny your port for "invalid address". This happened more than 5 times when I had the correct address. Finally I opened a complaint with the FCC. A lot of times what a carrier will show for a Service Address is NOT the same as the billing address. In this case both the Service Address and Billing Address were they same. They hope you will get tired of fighting them and just give up. This is an on going case that has lasted for about two weeks and I am waiting to hear back from the FCC to the port completion with Broadbox. I will never buy DIDs or service from this company or anyone that resells their services again. They are the worst in my opinion.
I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.