Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
AccuConference vs DLS Internet Services
Compare AccuConference vs DLS Internet Services. Find out whether AccuConference or DLS Internet Services is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of AccuConference and DLS Internet Services and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 13 Reviews
AccuConference offers one of the most robust conference calling solutions in the industry. They have services and features that meet almost every conferencing need, from simple audio conferencing to web and video conferencing.
DLS Hosted PBX
DLS Hosted PBX offers a powerful, easy-to-use PBX engine for a very small service fee on top of that.
PBX Engine costs:
- Class A: up to 30 seats for $195 a month
- Class B: 31-150...
- Headquater Country:
- Founder Year: 2002
- Headquater Country:
- Founder Year: 1995
Users Average Rating
Recent User Reviews
The entire DLS team were great. We brought two offices and a number of telecommuters under one phone system for the first time with DLS. We were gun shy after a dismal experience with one office?s deployment of a VOIP from one of the phone giants. After a lot of time, money and worst of all downtime all we had was an expensive sophisticated system from which we could only make calls and get voicemails. At least, we usually could do those things. Enter DLS. They stayed on top of our concerns from day one, helped us with the fiascos created by the losing carriers, and made sure things just plain worked. No pie in the sky bologna. They delivered on every aspect that was under their control and many that weren?t. The negligible down time we experienced was due to the other carrier dropping the lines one week early, but DLS responded immediately. They helped us develop a reasonable and cost effective set up that has drastically improved our connectivity and lead to a more unified identity. The features in general are great. My favorite is the online panel that allows us to see whether employees in other locations are available before transferring a call. The ability to offer another staff member?s help immediately instead of adding to the pile of voicemails that need to be returned is a big timesaver.
I have used DLS as a provider for both my consumer and business Internet and VoIP services for over 8 years. The combination of a localized support staff, great pricing models and very impressive technical skills has led me to recommend them to all of my friends/colleagues that have been in the market for their type of services. Much better to deal with than the giant providers.