Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
Access Point vs VirtualPBX
Compare Access Point vs VirtualPBX. Find out whether Access Point or VirtualPBX is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Access Point and VirtualPBX and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
AccessPoint has one of the most complete telecommunication service providers in the industry. The company primarily targets enterprise, multi-location, and commercial customers. AccessPoint is wholly committed to offering their customers the...
A San Jose, California-based VoIP service provider, VirtualPBX is recognized as a pioneer in the virtual PBX market. They have been providing flexible, reliable and fully-featured virtual phone services for nearly 20 years. Their solutions are...
- Headquater Country:
- Founder Year: 2005
- Website: virtualpbx.com
- Headquater Country: United States
- Founder Year: 1997
- VirtualPBX Dash Basic - $12.99
- VirtualPBX Dash Pro - $26.99
- VirtualPBX Dash Unlimited - $34.99
Users Average Rating
Recent User Reviews
We signed up with VirtualPBX about 4 months ago. We originally were on a smaller plan since we only had 4 employees but as we have scaled up to 12, VirtualPBX has been able to seamlessly scale with us. Price point is unbeatable, service is reliable. Would highly recommend.
We were using Comcast's VOIP service for years, but were getting to a point where we couldn't add more lines to that service. I therefore started researching hosted PBX solutions and decided to sign up for three different ones and try them all out for a month before deciding. The three providers I tried were RingCentral, Ringio and Virtual PBX. In the end I went with Virtual PBX because they were the only ones that provided the ability to record all calls - which we need for training purposes. I ordered a couple of phones and was happy to see how easy it was to set them up. At first I had some issues with delays and dropped calls, but with the help from their customer support I discovered multiple issues with our network setup. Once these were fixed the quality of the calls improved and we had no more dropped calls. I only have good things to say about the technical support have received. It is important for anybody who is looking to use VOIP to understand that no matter which provider you choose the call quality will depend on the connection from the phone and all the way to the PBX. That means your internal network, your ISP’s network, and the VOIP providers network. My guess is that 95% of people’s VOIP issues are because of issues on the local network or with the ISP. Don’t underestimate the scope of switching your company’s phones to VOIP, do a pilot run to work out the bugs before you go big. Today we have over 25 phones running on Virtual PBX and are very happy with the stability, call quality, and cost savings over Comcast. @Karmaza B: What is a CLOUN? Sorry, but I really can't take your review serious.