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Access Point vs CenturyLink
Compare Access Point vs CenturyLink. Find out whether Access Point or CenturyLink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Access Point and CenturyLink and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 22 Reviews
AccessPoint has one of the most complete telecommunication service providers in the industry. The company primarily targets enterprise, multi-location, and commercial customers. AccessPoint is wholly committed to offering their customers the...
CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...
- Headquater Country:
- Founder Year: 2005
- Website: centurylink.com
- Headquater Country: United States
- Founder Year: 1981
Users Average Rating
Recent User Reviews
I've been unable to get a response from my VOIP services relationship manager for 2.5 months, from his manager for 2 months, and from another supervisor for 2.5 months. Every customer service line I call transfers me to a different customer service line, which ends up giving me another manager number (who then never responds). I would feel guilty recommending this service even to my worst enemy. Out of 20 outreaches on my part, I have heard back 5 times; for the past 15 attempts (over the course of 2.5 months), I have been snubbed. Assistance that is serviced is only half-completed and ineffective. Nothing has been followed through to completion. This is absolutely REPREHENSIBLE. RUN AWAY.
The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I talked to was able to figure out what was going on. My service was supposed to be set up on July 11th and I was even given a confirmation number and modem. Come to find out my service was not connected the day they said I was to receive service, and whenever I called for help, no one was able to pull up my account. I asked if I needed to be home for service to be set up, and I was told, "No, service will automatically be set up," it wasn't. The first time I called to figure out what the issue was, I called and was on the line for 20 minutes, and was hung up on. When I finally got a hold of someone that was willing and able to help me ( the 11th person), they let me know that they weren't able to send a tech out to install the service for another month.