Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
2Talk vs VoIP Innovations
Compare 2Talk vs VoIP Innovations. Find out whether 2Talk or VoIP Innovations is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 2Talk and VoIP Innovations and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 6 Reviews
VoIP Innovations is an industry-leading wholesale VoIP provider that offers DID, origination, termination, and E911 services. The company distributes these quality services to carriers, calling card companies, call centers, and resellers around...
- Headquater Country:
- Founder Year: 2004
- Website: www.voipinnovations.com
- Headquater Country: United States
- Founder Year: 2008
Users Average Rating
Recent User Reviews
Horrible service and support. West Coast office and if you are on the east coast don't hold your breath on getting any support before 11:00am-12:00pm EST. Nothing but trouble since the system was put in. Do your self a favor and spent the extra money on Ring Central or some other provider that does it all.
I have been with VI for 10+ years and in that time they have provided me with excellent service at reasonable rates. Without a doubt the single thing which separates them from the rest is the people. Their staff is amazing, they do not outsource their technical support which is a big plus. They are friendly and always super knowledgeable. If there is a feature you want that does not exist you can recommend it and they actually give those requests serious consideration. I have seen several requests implemented over my years of service with them.
We have worked with a number of SIP providers and VoIP Innovations has been the most knowledgeable and easy to work with group of people that we have encountered. Recently we had a difficult situation that a client created for us by requesting a release of numbers, and then many months later wanting them back. Nick went above and beyond by literally spending hours with upstream carriers on our behalf in order to win-back those numbers. Considering their low cost for DID and Termination, I can hardly see it was worth his time. But what really mattered to Nick was doing the very best job to help me, regardless of what he would make from the service. This is seriously rare. Most vendors weigh what they will get from helping you and then provide you a level of service based upon your business impact to them. VoIP Innovations has my highest recommendation - truly exceptional.