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Mar 29, 2025
Voxby vs 1Voice
Compare Voxby vs 1Voice. Find out whether Voxby or 1Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and 1Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
Overview:
Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse.
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
- One telephone system. Thousands of possibilities. - N/A
Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
I have had the awesome experience in working with 1 voice from on boarding to support everything was seamless support was extremely helpful. I would definitely recommend this company!
I found 1Voice while researching VOIP providers and called them to test their customer service. A real human being picked up the phone on the second ring and answered my questions politely and completely. I had spoken with other companies and there was always something that wasn't quite right, either long wait times or hesitant answers or reading from a script. The conversation with 1Voice just felt right. We discussed the plans and decided on the one that fit my business the best (he didn't pressure me into the most expensive one) and I chose the $24.99 a month plan with no contract. I bought a commercial-grade bluetooth-capable desk phone for less than $200. When the phone arrived, I plugged it into my router and in less than 5 minutes it was ready to go. The call quality is excellent! I installed their softphone on my Samsung S21 so I could be reached anywhere and the call quality on that is excellent as well - people think I'm on a landline. I've had the service for about two weeks now and I haven't had any issues. I recommend 1Voice for business VOIP.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
