In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
adriandewey
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| NetFortris | Not a viable system for business use - Fonality 11/20/2014 - 01:16 | In principle the functionality the system offers is very good. | The system is extremely unreliable and frequently doesn't work. Customer service has wait times of over 25 minutes and isn't often able to assist Not a viable option for a business environment | On paper the system looked good which is why we signed up. However, we found Fonality extremely unreliable with call quality and the use of the software. On a normal day we had dropped calls and poor sound quality. We frequently couldn't log into the HUD. We spent over 3 hours on the phone on a number of occasions trying to resolve, what seemed basic problems, with no success. After canceling the service the company continued to charge our credit card. Extremely poor experience with this company. |
