Home > Conference Call Service

Conference Call Service

A conference call service allows your business to make hassle-free and affordable conference calls.

A call conference, also referred to as teleconference or audio conference, is a call or live audio exchange between several persons in multiple locations. Pretty much, it's an enormous three-way phone call.

Conference call services connect callers by means a conference bridge. It's like an enormous PBX.

Many businesses choose to outsource their conference calling needs to a dedicated conference call service providers to avoid the hassle and cost of purchasing and maintaining equipment. And a conference bridge can be very expensive.

Conference call service providers give subscribers a number and PIN, with which participants can join the meeting. Users charged on a per minute, per user basis, or by monthly fee for unlimited service.

Even international conference callers can "attend" a conference by conference call. They just need to use the international or toll-free number provider by the conference call service.


Benefits of Using a Conference Call Service

Businesses commonly use conference call services for team meetings, sales presentations, earnings reports, training classes, company-wide announcements, information cascades, and more.

Conference call services offer the following key advantages:

  • Savings: Conference call services save companies money by cutting travel costs. Why attend fly to a meeting when you can just call the entire office in New York?
  • Increased reach: Reach more people at the same time, regardless of where they are. Actual contact can improve relationships between offices and employees as well as customers.
  • Real-time collaboration: Act instantly, reach decisions quickly, and collaborate better - because you can work together, voice to voice. Or even face to face.
  • Stay globally: Conference calling providers allow international callers to join meetings at low rates.

Additional Services

Conference call services offer several built-in or value-added features such as the following:

  • Recording: Manual or automatic recording. The audio file can be downloaded or accessed by phone after the call. Perfect for shareholder meetings.
  • Moderator Controls: Stay in control. Invite, mute, or "excuse" callers.
  • Question and Answer: Participants can “raise a hand” if they have a question. Polls can also be conducted easily during the conference call.
  • Operator Assistance: An operator will organize your meeting. The operator schedules the meeting, professionally greets each attendee, and handles Q&A.

Recent Reviews

net2phone logo
5
Net2Phone

Was a pretty good overall experience switching over to Net2Phone. It was for our office, so obviously we needed a smooth transition. The initial...

November 30th, 2017 - tylerdavid
magicJack for BUSINESS
5
magicJack for BUSINESS

I have been a MagicJack user for my home phone for many years. I changed from the big phone company ($70+/month) to MagicJack for Business a few...

November 28th, 2017 - Jackodom

Most Recent Blog Posts

enterprise video concept
How Brightcove is Making Video Work for the Modern Ente...

The use of video in the enterprise continues to grow due to the rise of millennials in the workforce and also because of the usability of video. From one-on-one employee onboarding and training to...

Dec 11, 2017
headset on keyboard in a modern contact center
TCN Exec Shares Top Contact Center Trends and Predictio...

Today's businesses are realizing that the overall customer experience is more important than ever and that a complete customer profile can make all the difference when agents are interacting with...

Dec 05, 2017