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Zultys vs SageVone
Compare Zultys vs SageVone. Find out whether Zultys or SageVone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Zultys and SageVone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 0 Reviews
Zultys has been voted one of the top VoIP service providers in the business. Offering up high quality products and services at low prices, Zultys has proven to be a great competitor in the industry.
- Website: zultys.com
- Headquater Country:
- Founder Year: 2001
- Headquater Country:
- Founder Year: 2006
Users Average Rating
Recent User Reviews
My BIGGEST complaint is the complete lack of user reference material. Zultys has a small 4 page "Quick Reference" guide that basically gets you making phone calls and not much more. Our previous phone system had an excellent user guide that detailed every feature of that phone system. The only training we got was what we found on YouTube! I will say the audio quality is excellent. Navigation is buried and confusing. Again, wouldn't it be nice to have a detailed user guide! Another negative is their handsets. While they are sleek and pretty, they are slim, hard to hold and fragile. I purchased phone pads to compensate for this as my guys were complaining they were impossible to hold with their cheek and shoulders while talking on the phone and working on the PC. I suppose a work around for this would be headsets for everybody. This system is also prone to just dropping calls. Our fax machine still drops calls before the system transfers to hold before the fax machine picks up. Nobody seems to know how to fix this either. Needless to say we miss our old system.
Our company specialized in smaller "key system" units until we were approached by two 100+ user clients to provide system, installation and support services. After researching available VOIP PBX vendors solutions, Zultys was an easy choice. After several years and multiple deployments, Zultys remains the right choice. Zultys is amazingly open to dealer feedback and development in helping us to meet and exceed customer's expecations. Bill Rakowitz General Manager Ganado Telephone Company
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.