Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Jul 12, 2020
magicJack vs Zoom Phone
Compare magicJack vs Zoom Phone. Find out whether magicJack or Zoom Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of magicJack and Zoom Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 286 Reviews
Overview:
magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...
Zoom Phone is a cloud telephone platform offered by Zoom, the video communications company. Zoom Phone is an enterprise-grade cloud phone system that works for companies of all sizes. Zoom Phone offers centralized management to provision and...
Provider Info
- Website: magicjack.com
- Headquater Country: United States
- Founder Year: 2002
Plans Available*
- N/A
- Pro - $14.99
Users Average Rating
Recent User Reviews
Wasted over 2 1/2 hours tonight with customer service agent LOURDES. Put me on hold to figure out why my MJ wasn't working, I had renewed it last week, kept asking the same questions over and was not reading my responses, just canned responses. She says: "HOLD ON" and I wait and wait and wait ------ then got disconnected due to inactivity. So I called back. Waited again for 45 minutes, was #11 in the cue this time, and finally I get LOURDES again, who starts from square one even thought I told her I had just spoken to her an hour ago. She kept sending me the same canned responses and it was obvious she was not reading my replies because what she was telling me was not showing on my screen. So she kept sending the same canned responses over and over and over again. I was beyond frustrated at this point. I gave her the correct billing address and alternate phone number, same that I gave in the first conversation and they were fine then, but this time she kept sending the canned response asking for my correct billing address. It was complete: #, Street, City, Province, Country & postal code. There is nothing else. I was logged into my account and copied and pasted it to show her. No response. Finally she says "I can't help you." and disconnects.
Check out their fb page and start reading comments. They get you by paying in advance, the more years, the cheaper. I paid for a year service and I have use of my phone 1%. No exaggerating. Dropped calls, callers cant hear me, static. No tone and error messages. I called to cancel..first u dont get a refund. So your out the money for the unit, out what you paid for a service and your money. I use my name on the account, my card my address but put the main name as a fake name because I'm a single lady alone. They will not talk to me, they want to talk to this fictional person. I explained the case, explained my card is what's used but nope. They insist on talking to Sigmund Freud. Just useless. Filled my complaint with BBB, hope isnt much. Save your money.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
