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XO Communications vs AVOXI

Compare XO Communications vs AVOXI. Find out whether XO Communications or AVOXI is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of XO Communications and AVOXI and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
0
1

Overview:

XO Communications is one of the largest communications service providers in the nation, and they exclusively target businesses, large enterprises, and other telecommunications companies. They provide the instant, reliable, and secure access to...

Since 2001, AVOXI has specializing in delivering cloud communication solutions to international enterprises. They provide tailored plans to all businesses, and include enhanced services like virtual call center software, toll free numbers, call...

Provider Info

  • Website: www.xo.com
  • Headquater Country:
  • Founder Year: 2010
  • Website: avoxi.com
  • Headquater Country: United States
  • Founder Year: 2001

Plans Available*

  • N/A
  • AVOXI Start & Grow Virtual Call Center Software - $15.00
  • AVOXI Take Flight Virtual Call Center Software - $20.00
  • AVOXI Without Limits Virtual Call Center Software - $40.00

Users Average Rating

Recent User Reviews

Please do not waste your time! What should have been a simple number porting and forward turned into a total nightmare. We started an order in April, in July, we had to fight with them to cancel because they never delivered any service. After the first 4wks, _WE_ finally had to ask for an update, because there is zero communication. Days later they finally tell us they can't even find the paperwork, so, we forwarded them the original email. We started the wait all over again from square one. Another 4wks of radio silence. We chase them again, more delayed response, more excuses. Reach out to the sales rep and he tells me the order is actually completed - which It was obviously not. Even their own online account portal showed no change. Confronted the sales and account reps again, 36hrs later and not a peep. All of these many weeks we faithfully paid the bill. They finally admit, they can see now (months later) why the order got lost - because they entered it wrong into Salesforce - TWICE. After the terrible communication, no action and 4 months of no service, I request them to just cancel the order and refund us. Silence again. We finally follow-up with them - just to get the cancellation completed and they try stalling on that, and instead offer us a 3mth credit, if we will not cancel. So, final icing on the cake - they couldn't even do the right thing and refund for the months of services they never delivered. The pièce de résistance, now they are trying to get my reviews blocked, because they would rather spend more time trying to covering up their bad service, rather than fix it.

zoel@sts-intl.com October 20th, 2020

SNS Professional scammed me by sending a bogus virus message with a number attached to it. They won’t refund my money so I contacted Avoxi for assistance as the number they used is provided by them. Avoxi straight-up refused to help me. Seems like they are covering up a Scam.

DerikS July 2nd, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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