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Webacall vs Vitelity
Compare Webacall vs Vitelity. Find out whether Webacall or Vitelity is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Webacall and Vitelity and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
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Users Average Rating
Recent User Reviews
I just bought a credit from webacall. I tried to make a phone call however I can not hear the other party and the worst, I can not hear myself. I tried everything, disable the firewll etc, dial *89 to do the echo test but I can not hear my own voice. but nothing works. please help me!
I have used many voip services I have never felt so glad since I have been using webacall.Their service is great,is cheap and charge by second calling that means you talk for your money.No waste.I have referred to my friends and they feel the same.
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.



