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Voxby vs VoiceSpring
Compare Voxby vs VoiceSpring. Find out whether Voxby or VoiceSpring is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and VoiceSpring and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
Overview:
VoiceSpring provides top of the line business VoIP solutions for your communication needs. There is no excuse for over-paying for your business' phone service. With VoiceSpring's services, you will receive crisp voice quality, reliability, and...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: voicespring.net
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
I have no idea how they keep their prices so low. It's truly incredible. One of their best office phones is only $18.95/user, which includes everything. They don't charge extra to use the features. They even manage the system for you, so all you have to do is call in if you need to make a change to your auto attendant greeting or whatever it happens to be. I have had a great experience using VoiceSpring's hosted phone service. The support team has been very nice about making changes and they seem to do it rather quickly, too. What I love the most is that they are a nationwide company with small business values and operations. And they provide better service at lower prices than most of the other providers! I would definitely recommend VoiceSpring to anyone. 2 thumbs up!
Great company, great phones, and great prices! What could be better than saving money and getting a new phone system at the same time????



