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Voxby vs ServerPronto
Compare Voxby vs ServerPronto. Find out whether Voxby or ServerPronto is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and ServerPronto and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
ServerPronto sells affordable dedicated servers. ServerPronto's servers are intended for experienced webmasters, business with complex needs, and web-based businesses — small-scale websites would do better looking elsewhere.
ServerPronto...
Provider Info
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- Founder Year: 2005
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
I have had an account with Server Pronto since 2004 and I have been quite pleased with all aspects of this company. Server Pronto's Customer's Support is has been fast and efficient at any time of the day that I have ever called. When using the "Web Forms", I have received replies within five to ten minutes of submission. Most importantly.... Server Up-time... So far, so good! I have experienced very, very little downtime and the speed of Server Pronto is excellent. Throughout the years that I have been a customer of Server Pronto, I have not had any major problems, and have delivered more than I expected. I truly believe that they are the best company out there for inexpensive, reliable servers.



